When failing is gaining
“Making mistakes is both human and necessary – the key is what we do next”
“Making mistakes is both human and necessary – the key is what we do next”
“Being an award winner is an outcome – winning is a rather less sophisticated daily habit”
“The IC Index throws up lots of interesting hypotheses that would benefit from further, more refined testing”
“There’s no single route into internal comms – and that’s a good thing”
“Not everyone starts their day by opening an intranet homepage”
“When new information appears, you update your thinking – and that’s exactly what we did”
“When communications work like this, they stop being background noise”
“How many organisations invest in supporting leaders with employee communications?”
“While the change curve has a lot of merit... it doesn’t always reflect reality”
“The constraints we often have to work within lead to a vibrant and exciting creative working environment”
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