The principles of ‘Service Design’, ‘Customer Experience’ and ‘User Interface’ can all help to create the perfect internal communications plan. And, of course, it all starts with onions…

With the world of employee social media ever-growing, could it be that your biggest competitor for internal comms may be your own organisation?

What are the most creative work environments? It’s a perennial question, with a million different answers. But how can innovations help foster creativity without the need to change address?