Producing worthwhile communication is one thing, but analysing and measuring its effectiveness is another. Claire Sutherland will help you see the issues clearly.

Claire is an organisational development consultant.
She has more than 18 years experience working in premium products and services in an international business-to-business context. Her in-house expertise incorporates culture change, customer & employee satisfaction, retention programmes and other internal consulting. Her facilitation experience spans mergers and acquisitions, target alignment, balanced scorecard and other performance management techniques, scenario planning and crisis management.

Claire works with private and public sector organisations to evaluate their change programmes, helping managers to understand and overcome employee resistance and promote high levels of engagement and motivation.